How is your PHI collected through AI AutoScribe?

Through AI AutoScribe, Mutuo Health will collect your PHI in three ways:

• It will create a word-for-word transcript of the dialogue between you and your healthcare provider during your appointment, using voice recognition software and other technologies.

• It will create an audio recording of your appointment with your healthcare provider. How does Mutuo Health use your PHI after AI AutoScribe has collected it? The appointment transcripts generated by AI AutoScribe are used in the following ways:
  
  • At the conclusion of each appointment, AI AutoScribe uses the transcript from that appointment to generate the note in the encounter.
  • Mutuo Health analyzes each appointment transcript using machine learning, in order to automate and support the healthcare provider’s clinical documentation of the appointment.

Mutuo Health may also use PHI as permitted or required by law, for instance to prevent fraud or to comply with legal requirements.