Renfrew County Virtual Triage & Assessment Centre

If you have a health concern, call your family physician first.

If you do not have a family physician or nurse practitioner or cannot access your regular primary care provider: 

Call VTAC at 1-844-727-6404

for support from medical receptionists, family physicians and community paramedics, 24 hours a day, 7 days a week.

*It is helpful to have your Ontario Health Card ready when you call.

What does Renfrew County VTAC provide? 

  • Virtual care from family physicians;

  • In-person care from family physicians and community paramedics;

  • Care at Clinical Assessment Centres (CACs) across Renfrew County;

  • Care at home care for vulnerable, housebound residents.

Who should call Renfrew County VTAC?

  • Adult and pediatric patients requiring medical assistance;

  • Residents who have been advised to call VTAC by a health care professional.

Have a list of your medications (including any over the counter medications) and any important medical conditions available for your VTAC appointment. 

If you or somebody with you has one or more of the following symptoms, you should immediately call 911 or go to the nearest Emergency Department:

  • Severe difficulty breathing (struggling for each breath, can only speak in single words);

  • Severe chest pain (constant tightness or crushing sensation);

  • Feeling confused or unsure of where you are;

  • Losing consciousness;

  • Major bleeding.