Renfrew County Virtual Triage & Assessment Centre

"Clinical Assessment Centre"

24/7 support.

Clinical assessment centres can assess, test, and provide treatment options for people who require medical assistance with coughs, colds and ear, nose and throat symptoms, including known or suspected COVID-19. 

If you have a health concern (including COVID-19) call your family physician first.

If you do not have a family physician or nurse practitioner or cannot access your family physician or nurse practitioner,

Call VTAC at 1-844-727-6404

for support from medical receptionists, physicians and community paramedics.

*It is helpful to have your Ontario Health Card ready when you call.

Who should visit a clinical assessment centre?

Clinical assessment centres are intended for adult and pediatric patients requiring medical assistance with:

  • Coughs, colds and ear, nose and throat symptoms including known or suspected COVID-19, particularly those who have moderate or worsening symptoms who cannot manage safely at home; or

  • Those with milder symptoms who are at higher risk of severe disease and may require access to COVID-19 PCR testing and/or therapeutics that are not otherwise available through existing care pathways.

  • Patients can either self-refer or be referred by a health care professional (i.e., primary care clinician, pharmacist, public health staff, Health Connect Ontario nurse).

You should bring a list of your medications (including any over the counter medications), supplements, and a list of any important medical conditions to your appointment for a clinical assessment.

If you have one or more of the following symptoms, you should immediately call 911 or go to the emergency department:

  • Severe difficulty breathing (struggling for each breath, can only speak in single words)
  • Severe chest pain (constant tightness or crushing sensation)
  • Feeling confused or unsure of where you are
  • Losing consciousness